Terms of Use -

Welcome to our website. By accessing, browsing, or purchasing from this site, you agree to be bound by the following Terms of Use, together with our Privacy Notice and any other policies referenced herein. If you do not agree with these terms, please do not use this website.

1. Use of Website Content

All content on this website, including but not limited to text, images, product descriptions, logos, trademarks, designs, and graphics, is the property of our company or our licensors.

You may not copy, reproduce, distribute, modify, display, or use any content from this site for commercial or public purposes without our prior written consent.

2. Medical & Professional Disclaimer

The information provided on this website is for general informational purposes only and is not intended to replace professional eye care advice, diagnosis, or treatment.

By providing your spectacle or contact lens prescription, you confirm that:

The prescription is valid, accurate, and unexpired;
The prescription was issued by a licensed optometrist or ophthalmologist; and
You are responsible for ensuring all details submitted are correct.

We are not responsible for errors arising from incorrect, incomplete, or outdated prescription information provided by you.

If you experience any discomfort, visual issues, or uncertainty regarding any product, please consult us or your eye care professional before proceeding.

3. Contact Lens & Optical Product Disclaimer

By purchasing contact lenses, lens care solutions, or other optical products from our website, you acknowledge that:

Contact lens wear carries inherent risks, including but not limited to eye irritation, infection, and injury;
Proper usage, hygiene, storage, and replacement schedules are essential;
Our company and associated brands are not liable for complications or injuries resulting from misuse, improper care, overuse, or failure to follow professional advice.

The same disclaimer applies to lens solutions, accessories, and other eye-related products sold on this site.

4. Orders, Pricing & Availability

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion, including but not limited to errors in pricing, product description, or stock availability.

Prices, promotions, and product availability may be changed at any time without prior notice.

5. Limitation of Liability

To the fullest extent permitted by law, our company shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from:

Use or inability to use this website;
Purchase or use of products sold on this website;
Reliance on any information provided on this website.

6. Privacy & Personal Data Protection

By providing your personal information, you consent to its collection, use, and processing in accordance with applicable data protection laws (including Singapore’s PDPA, where applicable).

We collect personal data for purposes including:

Order processing and fulfilment;
Customer support and after-sales service;
Marketing communications (where consent is given);
Internal analysis to improve our services.

We do not intentionally sell or share your personal data with third parties, except where necessary for order fulfilment (e.g. logistics, payment processors) or where required by law.

You may opt out of marketing communications at any time via the unsubscribe link in our emails or by contacting us directly.

7. Marketing Communications

By submitting your details, you agree that we may contact you regarding your orders and, where consented, send promotional or marketing communications.

You may withdraw your consent to receive marketing communications at any time without affecting your ability to purchase from us.

8. Third-Party Links

This website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of use of such websites.

9. Amendments to Terms

We reserve the right to amend, update, or modify these Terms of Use, as well as our products, pricing, promotions, and policies, at any time without prior notice. Continued use of the website constitutes acceptance of the updated terms.

10. Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of Singapore. Any disputes arising shall be subject to the exclusive jurisdiction of the Singapore courts.